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FAQ — Twin Cities Chimney Pros
1) How much does a chimney inspection cost?
Our Chimney Inspection is $49. We check key safety points, draft, and visible components and let you know exactly what’s working and what needs attention—no pressure, just facts.
2) What’s included in the $199 Cleaning + Inspection?
Our $199 Chimney Cleaning + Inspection includes a thorough sweep of the flue to remove soot/creosote, plus the same $49 safety inspection checklist. You’ll get clear before/after notes and recommendations, if any.
3) How often should I clean my chimney?
Most homes need once a year or every 40–60 fires—whichever comes first. If you burn unseasoned wood, use your fireplace heavily, or notice soot odor, plan to clean before peak season.
4) Do you offer next-day service?
Yes—next-day service when available. If you’re flexible with time windows, we’ll do our best to fit you in quickly.
5) What are the signs my chimney needs cleaning or repair?
Common signs include:
Black flakes or heavy soot (creosote)
Smoke backing up into the room
Strong odor, especially in warmer weather
Draft issues, slow starting fires, or visible cracks/gaps
Missing/damaged cap, crown, or flashing
If you see any of these, book an inspection ($49).
6) Will cleaning be messy?
We work clean. We protect your home with floor and furniture coverings and use professional vacuums. The goal is no dust left behind.
7) How long does an appointment take?
Inspection only: ~30–45 minutes
Cleaning + Inspection: ~60–90 minutes
Repairs vary by scope; we’ll give you a time estimate upfront.
8) What should I do before you arrive?
Please avoid burning for 24 hours beforehand. Clear the area around the fireplace/appliance so we can work efficiently. Pets are safest in another room.
9) Do you repair chimneys, or just clean them?
We do both. In addition to cleaning and inspections, we offer:
Chimney Cleaning
Chimney Inspection
Chimney Repair / Rebuild
Chimney Crown Repair / Rebuild
Chimney Cap Installation
Chimney Liner Installation
Smoke Chamber Repair
Flashing Repair & Sealing
Chase Cover Replacement
Fireplace Repair & Restoration
- Furnace & Water Heater Venting
We’ll inspect, explain your options, and provide a clear quote.
10) What’s the difference between a cap, a crown, and flashing?
Cap: A metal cover that keeps out rain, animals, and debris while allowing smoke to vent.
Crown: The concrete top that seals the top of a masonry chimney. It sheds water away from bricks.
Flashing: The metal seal where the chimney meets the roof. It prevents roof leaks around the chimney.
11) Do you service both masonry and prefabricated chimneys?
Yes. We service masonry chimneys (brick/block) and factory-built/prefab systems. We’ll follow the manufacturer’s guidance where applicable and explain any system-specific needs
12) Is an inspection really necessary if I don’t use my fireplace much?
Yes. Even low-use chimneys can develop animal nests, moisture issues, or structural wear. An annual inspection ensures your system is safe and ready when you need it.
13) Do you offer a satisfaction guarantee?
Absolutely. Satisfaction Guaranteed. If something doesn’t feel right, tell us and we’ll make it right.
14) What areas do you serve?
We’re local to the Twin Cities metro, proudly serving Minneapolis, Saint Paul, Bloomington, Maple Grove, Coon Rapids, Elk River, Shakopee, Lakeville, and surrounding communities. Not sure if you’re in range? Ask—if we can help, we will.
15) How do I book and what payment methods do you take?
Call or message to schedule. We’ll confirm your time and send any prep notes. We accept common payment methods; ask when booking if you have a preference.
16) Can you check my furnace or water heater venting too?
Yes. We provide Furnace & Water Heater Venting services. Proper venting is essential for safety and efficiency; we’ll inspect and advise if cleaning or repairs are needed.
17) Do you provide photos?
On request, we can provide photos/notes for your records, It’s part of keeping everything transparent.